08 May
Air Canada Rouge
Canada
Job details
Job type
Full-time
Interview details
Virtual interview
The interview will take place on Indeed so you won't need to download anything.
Date and time
Eastern Daylight Time
May 13, 2022 | 9 a.m.–5 p.m.
Estimated duration
30 minutes
Each candidate will have their own time slot.
Full Job Description
- Preparing the aircraft for customer boarding and ensuring a keen awareness of the service and safety plan for the flight
- Communicating with customers through one-on-one interactions and general intercom announcements in a warm, friendly and professional manner
- Welcoming customers and engaging with them throughout the flight to create a comfortable, friendly environment
- Ensuring mandatory safety procedures are followed
- Liaising with the flight deck crew (pilots) to ensure a smooth and well operated flight with excellent customer communications
- Provide inflight snack, meal, and beverage service and the sale of onboard products
- Operation of and assistance with the inflight entertainment system
- Assisting customers with a variety of needs including carryon baggage stowage, seating arrangements and general comfort
- Handling onboard incidents and emergencies
- Handling a medical incident or emergency, including providing First Aid as required
- Ensuring the general orderliness of the aircraft
- Ensuring customer feedback is shared with management and taking an active role in helping management operate and evolve Air Canada Rouge to provide the best possible customer experience
- Completing and submitting required safety reports
Technical requirements
After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.
Preferred dress code
Business casual (dress pants/skirt, button down/blouse, optional tie)
About Air Canada Rouge
Everything we stand for boils down to one single, yet profoundly important sentence:
We create memorable moments by delivering an outstanding experience for travelers everywhere.
We hire fun, dedicated people who can adapt to anything that comes their way on the ground and at 30,000 feet in the air.
Rouge Crew Qualifications:
All Air Canada Rouge Crew members need to meet the following list of "be’s and "have’s":
- Be over 18 years of age.
- Be proficient in English.
- Bilingual (English/French) candidates will be given priority consideration.
- Multiple language capacity is an asset and preference will also be given to candidates who speak the following languages in addition to English: French, Spanish, Portuguese, Arabic, Greek, Italian, Hebrew, Japanese, German, Punjabi, Hindi, Cantonese, Mandarin and Korean.
- Be a high school graduate.
- Be able to access the internet for last minute changes and communications.
- Be able to obtain Transport Canada's security clearance.
- Be able to meet medical standards.
- Be in good mental and physical health.
- Have a valid Canadian passport with no restrictions.
- Have no affiliation with other airlines while employed with us.
- Be willing to join the CUPE union.
- Be comfortable working at high altitudes in a pressurized cabin
Rouge Crew Perks:
- Our competitive Medical and Dental plan beings after 3 months of uninterrupted service
- Entitled to 10 days vacation days
- Travel to any Air Canada destination after 6 months
- Pension Plan
- Employee Share Ownership Plan
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they're not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video, or phone) to see if you meet the requirements for the job.
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Job activity
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