order clerk - customer services

order clerk - customer services

04 Jan
|
Abest Product Inc.
|
Toronto

04 Jan

Abest Product Inc.

Toronto

- or equivalent experience



Business Equipment and Computer Applications



- MS Excel

- MS Windows

- MS Word

- Internet

- Database software

- MS Outlook



Additional Skills



- Ship orders



Area of Specialization



- E-commerce



Specific Skills



- Address customers' complaints or concerns

- Access and process information

- Sell merchandise

- Receive credit and employment applications

- Receive payments

- Issue receipts and other forms

- Arrange for refunds and credits

- Answer inquiries and provide information to customers







- Receive and log complaints



Personal Suitability



- Effective interpersonal skills

- Team player

- Excellent oral communication

- Excellent written communication

- Reliability

- Organized

- Punctuality

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