Weekend Scheduling Coordinator

Weekend Scheduling Coordinator

03 May
|
Senior Helpers Canada.
|
Pickering

03 May

Senior Helpers Canada.

Pickering

Senior Helpers is looking to hire a qualified Weekend Scheduling Coordinator to join our growing team!



Shifts: After Hours, Weekends (Regular Business Hours are Monday-Friday 9am-5pm)



This person will manage the incoming calls and action the call After Hours and Weekends



Responsibilities include (but are not limited to):



- Attend to incoming calls in a professional manner

- Action incoming calls from clients and caregivers

- Caregiver sick calls or book offs: action and reschedule with a new staff member



Qualifications:



- One year of related work experience in health coordination

- Ability to multi-task and handle pressure situations with ease.

- Ability to work independently and as part of a team.







- Exceptional and verifiable customer service skills and experience.

- Excellent organizational skills, attention to detail and the ability to prioritize in a changing environment.

- Proactive problem prevention and issue resolution leadership ability.

- Proficiency in in Microsoft Word, Excel and Outlook.

- Strong verbal communication skills, especially when using the telephone.

- Ability to maintain confidentiality and exercise sound decision-making skills based upon company policies and philosophy.



Our office is committed to providing a great team environment with potential for growth. Your contribution as part of this team will help us make a difference in many people’s lives.



Job Types: Full-time, Part-time, Permanent



Salary: From $16.50 per hour



Job Type: Part-time



Salary: From $17.00 per hour



Application question(s):



- This position is a weekend, and after hours position. Are you available for weekends?

- What similar experience to this role have you had?



Work remotely:



- Temporarily due to COVID-19

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