Product Manager

Product Manager

14 Sep
|
GHD
|
Waterloo

14 Sep

GHD

Waterloo

Join a global professional services leader. We are committed to solving the world’s biggest challenges in the areas of water, energy and urbanization.



We are looking for a Product Manager to join our team in our Waterloo or Toronto offices.



About the job:

"Hey Product Managers: come join our fast-moving Product team as we build digital tools for our public sector clients. As someone passionate about user-friendly software, you'll own the vision and execution for an important collection of our public sector platform tools."



At GHD Digital, you’ll be challenged with a deep dive into our processes as you quickly get up to speed with our company, our industry, and our Products.





Learning these tasks and grasping an understanding of our business will enable you to develop a brilliant product strategy shaped by market trends, customer needs, and immediate business opportunities. You really know what it means to be Agile, you know what a user story is and how to write one, including the acceptance criteria, definition of ready and definition of done. When it comes your backlog, you know how to groom it, prioritize it and have strength to say "no" when you need you. Your focus is to meet with our customers, know their pain points, desires, delighters, you know them well enough to jump into the future and determine for them what they need.



What you'll do:

Working cross-functionally with developers, our clients, and our marketing and sales staff to create products that delight our customers

Becoming a voice for our customers through ongoing product discovery efforts, continuous feedback gathering, and championing client empathy

Developing product requirements, owning the backlog prioritization, and assisting in building user stories

Taking complete ownership of your product by continuously monitoring client usage, feedback, and pain points, as well as keeping on top of product performance data and delivering and executing plans to keep clients satisfied with the product (including through regular product updates)

Looking for ways to increase efficiencies by refining current product management processes, as well as developing new ones

Performing comparator product analyses to identify both new opportunities and threats, and putting together recommendations on how best to respond

Influencing the overall product roadmap by consolidating key ideas, aligning strategies, and executing plans and tasks

Meeting with customers to get feedback, input and insight

Conducting regular customer product user groups



Influencing the overall product roadmap by consolidating key ideas, aligning strategies, and executing plans and tasks



Your skills, experience and qualifications:

2-5 years Product management experience

Nice to have: experience using Content Management Systems to build websites or web development experience

A strong understanding of content publishers needs and the digital ecosystem

Ability to develop technical advertising product requirements

Strong communication and presentation skills

The ability to develop sound business cases and plans

Comfortable and adaptable with a fast-paced, quickly changing environment

Confident using JIRA in an agile environment



As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.



#LI-TP1

Why GHD?



Being the best we can be is in our culture.

We are a family of smart, innovative and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come.



Our commitment to you



Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools to do your best work and then recognise achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business.



Who we are



We are committed to solving the world's biggest challenges in the areas of water, energy and urbanisation . GHD is a global professional services company that is a leader in engineering, construction and architectural expertise. Established in 1928, we remain wholly owned by our people. We are 10,000+ diverse and skilled individuals, yet we are proudly ‘One GHD’ across more than 200 offices, spanning five continents – Asia, Australia, Europe, North and South America, and the Pacific region. Delivering extraordinary social and economic outcomes, we are passionate about building lasting relationships with our partners and clients.

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