soutien technique et support aux ventes

soutien technique et support aux ventes

03 Jan
|
Staples Canada
|
Canada

03 Jan

Staples Canada

Canada

Who we are



As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.



If that’s you, let’s work, learn and grow together.



We are building an inclusive and diverse team



Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin,





religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.



Some of what you do



As the Technology Sales Area Representative, you’re a champion of the customer experience on the retail floor. Passionate about technology, you continuously grow your knowledge by demonstrating curiosity by asking questions and committing to ongoing self-development. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Each day will be fast-paced, challenging, rewarding and meaningful.



Specifically, you will:

Connect, share and partner with customers to identify and convert sales opportunities; help customers by meeting and exceeding their needs.

Maintain company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays.

Provide coverage and assistance in all areas of the store as needed.

Support asset protection procedures and privacy standards by securing company assets and physical inventory.

Identify and communicate suggestions for improvements.

Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc).

Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.

Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority.



Qualifications



Some of what you need



3 months to 1 year of related experience

Working towards or successful completion of high school is preferred

Customer focus and service orientation

Technology savvy

Bias for action with effective planning and prioritization

Capacity to work independently and seek out assistance as required

Curious

Approachable

Passionate

Solutions Finder



Some of what you will get



Associate discount

Health and Dental benefits

RRSP/DPSP

Learning & Development programs

And more...



Additional Information



A moderate amount of effort is required while stocking shelves and placing merchandise, however, there is flexibility in choosing when to stop and relax.

Movement of freight by use of ladders and stock pickers is required.

You will have to exercise a moderate level of concentration while restocking according to planograms however, there is flexibility in choosing when to stop and typically does not exceed more than two consecutive hours at a time.

To maximize our customer experience, you will be required to expend a moderate amount of physical effort and operate equipment / machinery is required to execute our merchandising standards.

We’ll also ask you to work a variety of shifts including evenings and weekends.



Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.



Job: Retail Locations

Location(s): Canada

Schedule: Part-time



Employment Statement

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

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