Ministère du Procureur général
The Victims and Vulnerable Persons Division seeks a motivated person to be the first point of contact for the Victim/Witness Assistance Program (VWAP) to provide clients with program and services information, to provide client assistance and a full range of administrative services in a fast-paced environment.
What can I expect to do in this role?
You will be:
- responding to/recording inquiries
- referring issues to appropriate staff
- receiving and reviewing incoming files and materials to determine priorities
- establishing/maintaining office filing systems, data input, extracting and formatting data to prepare statistics and routine correspondence
- maintaining reception area/waiting room and office equipment
- arranging meetings/coordinating appointments and
- assisting in training/orientation
Occasional travel for work will be required between the following addresses:
297 Pembroke St. E., Pembroke, Ontario
43 Drummond St. E., Perth, Ontario
How do I qualify?
- Typing to Ministry standards (50wpm)
- Demonstrated communication/interpersonal skills
- Proven customer service skills
- Ability to apply judgement/tact/sensitivity and diplomacy
- Demonstrated organizational skills
- Experience/knowledge of office administrative processes/procedures such as financial reconciliation and office expenditures
- Ability to acquire and apply knowledge of the criminal justice system, victims' issues (e.g., child abuse, sexual assault, domestic violence, homicide, etc.), the Freedom of Information and Protection of Privacy Act, VWAP services and objectives
- Analytical/problem solving skills
- Proficiency in MS Office software, operating database systems and internet web-based applications
- Knowledge of basic arithmetic
- Ability to interpret and apply policies/procedures and legislation
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti- Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit theOPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.
1 Temporary, duration up to 6 months, 297 Pembroke St E, Pembroke, East Region, Criminal Record and Judicial Matters Check
Compensation Group: Ontario Public Service Employees Union
Understanding the job ad - definitions
Category: Administrative and Support Services
Posted on: Thursday, January 6, 2022
In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
Effective October 1, 2021, the OPS COVID-19 Safe Workplace Directive requires all Ontario Public Service employees to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario ), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.
Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated' under the Directive and will be required to attend a vaccine education program and undergo regular rapid antigen testing. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program but must undergo regular rapid antigen testing.